At the age of 21, Gavin Versi could have never imagined becoming an agent. »I was a tennis reporter. A lone wolf, working freelance from media centres around the world,« he remembers. »To be completely truthful, I had a pretty negative perception of agents at the time – they would often simply ignore my emails. I hated that.« But things change and today, a decade later, Gavin is director at dh management, the company that takes care of Ana Ivanović’s business. His experience with agents helped shape his own attitude. SPORTO can confirm that he does not ignore emails.